Users don't read documentation, in real life too
Bus line #23 here starts in Mutxamel, goes through San Juan, reaches the Hospital, and then goes all the way to Alicante.
Many months ago already, a new bus line was created: 34L. This line shares parts of its way with #23, namely from Mutxamel to the Hospital. After that, they diverge.
After all this time, still today (and every other day too) many people mistakenly take 34L thinking it is #23.
And it’s not as if the buses don’t carry a big yellow-on-black sign with their number...